🔒 Privacy Policy
How Alofini Private Limited collects, uses, and protects your information
Welcome to Alofini Private Limited ("Alofini", "we", "our", "us"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. Please read it carefully. By using our services, you agree to the terms described here.
1. Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, phone number, and password when you register
- Delivery address(es) and billing information
- Payment information (processed securely; we do not store card details)
- Order history and communication with our support team
- Product reviews and ratings you submit
- Preferences such as saved sizes and wishlists
We also automatically collect certain information when you use our website:
- Browser type, IP address, device information
- Pages visited, time spent, referral URL
- Cookies and similar tracking technologies
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations, shipping updates, and support responses
- To manage your account and saved addresses
- To send promotional emails if you have opted in (you can unsubscribe anytime)
- To improve our website, product catalog, and customer experience
- To detect and prevent fraud and security issues
- To comply with legal obligations
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Logistics Partners: For order delivery (name, phone, address)
- Payment Gateways: For secure transaction processing (Razorpay / other)
- Service Providers: Hosting, analytics, email services, under confidentiality agreements
- Legal Authorities: When required by law, court order, or to protect rights
4. Cookies
We use cookies to enhance your shopping experience, remember your cart, and analyze website traffic. You may disable cookies in your browser settings, but some features may not function properly. We use session cookies, preference cookies, and analytics cookies (e.g., Google Analytics).
5. Data Security
We implement industry-standard security measures including HTTPS/SSL encryption, secure password hashing, and access controls to protect your data. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your account and data (subject to legal requirements)
- Opt out of marketing communications at any time
- Data portability — request a copy of your data in a structured format
To exercise any of these rights, email us at privacy@alofini.com.
7. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing registered users. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related queries, contact:
- 📧 privacy@alofini.com
- 📍 Alofini Private Limited, Ariadaha, Kolkata 700057
- 📞 +91 8420365875
Last updated: January 2025 | Alofini Private Limited